If I ran a company which made its revenue from promoting yearly surveys, I would be seriously thinking about Blockbuster and the lessons that could be learned by ignoring disruption. Surely, companies selling annual satisfaction/engagement surveys can not keep expecting significant chunks of ever-tightening HR budgets, armed only with promises of design validation and top quartile benchmarking…can they?
Human Resources professionals have a major role to play in developing a company. HR managers are responsible to inculcating the correct way of life within the company as well as put in place policies which will attract and retain the appropriate employee base. There’s no doubting that the spread of social media and technology in every sphere of our life has redefined how companies work. The function of Human Resources has also had to change themselves accordingly to keep up with the trends.
A quiet revolution is taking place within businesses, and HR must react. Over the last few years there has been a revolution in the workplace, one that has seen employees rise up and take power from business leadership. Yet it has been a subtle revolution, and one that most businesses are yet to come to terms with.